Can't click on image / Asset Manager missing

hello, i’m new in Blocs 3, where am i supposed to choose/upload an image? Because i can’t click on image, is this a common bug?

When i click at Window tab and choose asset manager, nothing happen.

Please help thank you!

Refer image:

I am on Blocs 4 and suddenly the Asset manager has disappeared and does not come up.
Do danluqe ane I need to reinstall?

Are you running multiple screens?

It’s possible it’s gone walk about.

@PeteSharp

Not sure I understand…I have 2 monitors…it used to be I would click on the image in the side panel and the asset manager would show…or…I would go under the Window tab and select Asset Manager…now neither way brings up the asset manager for me to select the image I want to add to the page.

Thanks

Check your other monitor for the panel, it maybe behind something.

Nothing else is open…there is NOwhere for it to hide!..I have even moved the entire app panel to see if it was hiding behind it. Nope.

Is there another way to bring it forward?

I’ve got to finish this site…and I’m dead in the water.

Suggestions? Do I have to reinstall?

Thank you

Have you tried

  1. The top menu bar -> Window -> Asset Manager
  2. The keyboard short cut - command + 7

The bottom of the drop down menu lists the windows that are open.

YES… I tried that many times. I guess I will have to uninstall and reinstall.

I’m really hesitant because I lost all my files last time I did that.
But then, I confess, I hadn’t read the unistall instructions …which I will do CAREFULLY now. I’ve been really busy with other projects…just coming back to this wishing there were an easy fix.

Thanks anyway,
Kynthea

RETURNED ASSET MANAGER - FIX?

THE SOLUTION revealed itself unexpectedly.
So, originally I had my files in a folder (see 1st attachment - GPM-12 )
it HAD been working fine. Suddenly, the Asset Manager DISAPPEARED…there was nothing I could do to bring it back.

So, I tried renaming, saving and exporting (see 2nd attachment - GPM-13)
it still didn’t work…nothing I tried would make the Asset Manager visible.

Then, I decided to get the file ready for a reinstall and MOVED the latest renamed version (GPM-13) to a NEW folder. When I did that and I launched from the new folder to resave the site - VOILA! The Asset Manager REAPPEARED!

My guess is that the app was having trouble cataloging the images - ALTHOUGH…all the images in the designed site were showing…only the Asset Manager was not showing.!

I hope this helps someone in the future :slight_smile:

Well…the Asset Manager DISAPPEARED AGAIN!..

So I repeated the fix above. Namely:
1- Saving the project to a New Folder with a New Name.
(GPM14 became GPM15 - in a NEW Folder.)

2- I exported the site to that SAME to folder with that same new name .

3- Closed and repopened the app to the latest version of saved site…and VOILA!

THE ASSET MANAGER RETURNED.

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