Email address not recognised

the contact form doesn’t recognise my clients email address: rory (at)

any ideas why and how to fix?


Have you tested with an alternate email? This would prove the email address was the issue and not an issue with the page settings in Blocs. I wonder if Blocs contains a list of recognised domain registry info that it uses to verify an email address is an actual address and that this doesn’t contain .media?

I had tried other emails (which worked) but yes hadn’t boiled it down to the conclusion of domain registry.

Does indeed look like its .media that isnt recognised. I wonder what else isnt recognised.

anyone have any ideas on how to include .media as an accepted address??? I guess theres a bigger issue at play here, but at least this quick fix would keep my client happy :slight_smile:

IF this is a limitation of Blocs and IF there isn’t a quick fix - you could use another email address that is recognised and have this forwarded to the .media address. If this is just for a response form the sender wouldn’t know where it was being sent. Not ideal, but a workaround at least. Have you tried the latest beta to see if it still persists? If you do, keep a backup as earlier versions are not compatible from what I hear.

Also doesn’t recognise:

I’m looking into the .media bug. Is this regarding the receiving form email or when a user inputs a contact email?

When anyone want to send a message.

Try this:

  1. Export project

  2. Open the JS file called jqBootstrapValidation.js located in the JS folder

  3. Replace the line at 793


regex: "[A-Za-z0-9._%+-]+@[A-Za-z0-9.-]+\\\.[A-Za-z]{2,4}",


regex: "[A-Za-z0-9._%+-]+@[A-Za-z0-9.-]+\\\.[A-Za-z]{2,10}",

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It will be included the next version?

Yeah once I have time to test it.