Hi, I get an error when I try to submit a form on a website I’ve created.
It’s been uploaded to the server and the email address used is from the same domain.
Are there any other ways of troubleshooting this?
@gman Some of the following might help you with a better community response:
URL, Screen shot, screen recording, error message etc
Stay safe.
It sounds like your site is hosted where PHP or the MAIL SEND is not available. Take a look at this to see if it is:
Hello @gman, after you check what @Hypnoman told you and if you have php and mail send available in your host provider, then I was looking in your code, and please check if you have this folder and file in your exported files:
1º “includes” folder.
2º “form_2.php” file.
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i got that message when i tried to change form id.
Hi Hypnoman,
Getting an error when I try your link.
Error with this link?:
I just tried it and it’s fine
The link seems to work now.
When I create the PHP file, upload it and try to visit the link, I get a 503 error (see attached).
I also do have the ‘includes’ folder and the ‘form_2.php’ file (see attached).
The site isn’t fully formed yet, hence the social media icons. Although I’ll probably remove them as the client doesn’t have these yet.
It’s actually called phpinfo.php not infophp.php - but it still will not run.
I assume in the infophp.php file, all you have is this text:
<?php
phpinfo();
?>
If all you have is that text, then I suggest contacting your host provider’s support. It looks like your site can not access the php interpreter.