Image from Asset Manager will no longer display


#1

I had an image display in a bloc.
After saving as a template image will no longer display in any page or bloc
Will briefly show in bloc during preview but immediately disappears when I go back to editor.
If I change to another image it is ok
Have even tried restarting mac but can no longer see the image
Can see if I export and view as a website


#2

If after changing to a different image, does changing back to the original image resolve the issue?


#3

It will not display again even after changing to another picture then changing back.
It will display when I run preview in place but as soon as I move away from asset manager it returns to a white panel.
this is the same for any block on any page in the project


#4

It seems the project file has corrupted in some form and will not allow that specific image to display
If I export the website it is ok.
A template I created of the same page is affected by this problem, if I export the template and reimport into another project the issue remains.
If I start a new project the problem is fixed
Does anyone know of a way to repair a project file?
I really don’t want to rebuild the entire site for this :frowning:


#5

You need to report this using the blocsapp reporting mechanism. Help->Contact customer support


#6

thanks I will do that


#7

Turned out to be a bug which has been fixed in the latest update to 2.4.3

  • Fixed issue that caused background classes to become corrupt when using page templates - Could cause missing background images randomly.

Thanks Norman :slight_smile: