I have worked with several other products and none of the support they provided equals the timely and quality support Norm provides the Bloc User Community as well as the Blocs forum and the education from Eldar.
Now the suggestion to go along with support we all get. Probably a suggestion before. I would like to propose the following 3 pricing options:
- Pricing remains as is, you pay when there is a version change.
- Subscription support for $50/year, this would include all priced version changes.
- Premium subscription support $75/year, this includes option 2 as well as charged extensions Norm provides through the Blocs Store.
Don’t know how easy this would be to mange and provide these different pricing options, but just wanted to throw this out to the forum.