Licence code has already been utilized?

Help please, I sold my old MBP and purchased another and was wishing to upgrade my websites today and received this messasge -“Licence code has already been utilized”!

Sadly I am unable to deauthorize the old computer as I no longer have access. I have sent support an email however, I read on the Blocs website the license was good for two computers?

Is there a Blocs membership login somewhere?

Version: Blocs V4 Plus



Have you tried this:

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Thanks Jerry, I’m giving this a shot now.