License

I Need Help
1

Hi

I bought BLOCS and installed it on two computers.

But a computer I no longer have and now I can not install BLOCS on the new computer I have.

How can I deactivate a license if I no longer have the computer where the program was installed?

Thank you.

2

You can read about managing licenses here: https://help.blocsapp.com/managing-licenses/

4

Hi Norm I have been trying to retrieve my License number since I have a new computer. I submitted a ticket and have been sent this link https://uistore.io/ but all I see is a way to log in and not a way to create an account. How do I create a new account so I can retrieve my License number? Thanks in advance.

5

I’ve responded to your ticket. I need some details from you to track your order down.

6

@Norm it’s Sunday.
You should rest. :grin:

1 Like
7

in particular, I have removed the license in an imac, several times when I have joined the team, just enter the store

https://uistore.io/

with the mail with which you register the purchase, there it shows you the licenses and the equipment where it is installed you can deactivate them and put them in a new team
regards

8

Hello everyone,

I have a similar problem, but it looks like https://uistore.io/ doesn’t work anymore.

I’d like to install Blocs on my secondary laptop, where it’s been installed before. Now, I can’t activate, nor deactivate the license. Any help would be appreciated!

Thanks a lot!

P.S. Blocs Version 3, Blocs 2 might have been installed on that computer before.

9

Hello, I downloaded the trial version, then I bought my license.
Now I’m trying to put the lincese in but I get this message : “Specifies that we were unable to complete the activation of the product.”
So, I go to “Preference” and then I try to desactivate and I get the same message : “Specifies that we were unable to complete the activation of the product.”
Can you please help,
Thanks
Diego

10

Hi Diego,
yes, that’s the same problem I have and the same error messages. @Norm - Is there a place to manage your license / devices? uistore.io doesn’t seem to be the right one. Help appreciated!

Best and happy Queaster (quarantined Easter),

ST

11

Hi everyone, I still can’t get Blocs 3 to work on my secondary laptop, any suggestions welcome!

12

Blocs 3 would have been purchased through Paddle and I believe there is a two machine limit. If you had previously used the licence on a second machine it may first need to be deactivated on the other one.