Phil
August 22, 2024, 9:04am
1
Hi!
Safari 17.6 suddenly no longer plays my header background videos on all my pages…only a static image of the video with the play button appears? They work on all other browsers.
Does anyone else have this problem?
Thank you in advance.
Blocs Version: 5.2.5
Safari Version: 17.6
Got a link we can look at?
Rich the Weather Guy
Norm
August 22, 2024, 12:24pm
3
Give Blocs V5.2.6 beta a try, you should find they work when exporting with that version.
Phil
August 22, 2024, 4:45pm
4
Thank you for the fast reply…
Downloaded and tried the beta - unfortunately it didn’t work!
Phil
September 24, 2024, 4:01pm
5
Too bad…I was hoping for the update 5.2.6.
Unfortunately, re-uploading all my blocs pages with videos under 5.2.6 doesn’t help at all. Safari still shows a static image of the video with a play button
Blocs Version: 5.2.6
Safari Version: 17.6
MikeSK
September 24, 2024, 5:12pm
6
Hi Phil,
The header background video on my website plays just fine and always has.
At least with Blocs versions 5.2.5 and 5.2.6. Safari is currently at version 18.0, but I’m not sure what the previous version number was.
I guess it might be one of two things:
Either Safari needs to be updated, or the video background settings in Blocs are not configured properly.
1 Like
Norm
September 24, 2024, 6:03pm
7
Did you take care to upload all the new JS files? If you have a live link I can take a look.
Phil
September 26, 2024, 12:15pm
8
Yes!
Even after uploading a completely redesigned test page the videos don’t play?
Test Link: https://badcorner.de
Maybe I should give Sequoia a try?
Blocs Version: 5.2.6
Safari Version: 17.6
Bootsie
September 26, 2024, 12:41pm
9
Phil:
the videos don’t play
It does here with Safari 18.
Not saying its the issue, but dont use spaces in your files names.
Phil
September 27, 2024, 8:29am
12
Thank you very much for your support.
The problem resolved itself with the update to Sequoia and Safari 18.0. So it must have been Safari! All background videos on all pages are running again.
Blocs: 5.2.6
Safari: 18.0
1 Like