Video Background not loading once Published


#1

http://timekent.club/new2

for some reason it loads fine offline but once uploaded doesn’t play in safari or chrome. Video has no audio…

please can anyone help?

Rob


#2

Hi Rob @robcrouch

Your video is big: 6.2 MB - you would need to optimise it.

I also see it is called no audio.mp4 - which appears to be self-explanatory as to why there is no audio.

You may use an online video compressor.

MDS


#3

I thought 6.2 mb is relatively low? and there is also a second video much lower (1mb) that also doesn’t load.

Also, sorry yes Im aware there is no audio, I want it that way, just wanted to explain that’s not the problem.


#4

Doesn’t Safari block autoplay of media by default nowadays? Also worth pointing out that it probably won’t work on tablet or mobile and you would see an image instead.


#5

doesn’t play in chrome either… and its not blocked in safari offline.


#6

Hmm, it’s showing up fine in Firefox. I wonder if you have a cross origin issue where the video source is not where the browser expects and therefore blocked. I’ve seen this with fonts and had to alter the htaccess to allow it.


#7

Just published an export with just the video:mds-preview.ch

And it is visible - so there is something either wrong in your file or on server side.


#8

I just tried it in Brave, which clearly shows that autoplay was blocked by default. This is based on Chromium: 71, so it has the same core as Chrome.


#9

Which version of Blocs are you using ? I have looked at the CSS file and the default styling is different form mine in Blocs 3?


#10

Yes I’m using blocs 2…

I can’t work out where it’s goinf wrong as it’s not being blocked by the browser offline… also over websites play video backgrounds fine.


#11

I wonder if it’s a server issue but I only have the one server to test it unfortunately.


#12

ok I just tried the same website exported from blocs app 3(trial) and it worked fine! grrr


#13

I have just tried with Blocs 2 and it works fine as well. I used the latest Blocs 2 update, i.e. version 2.6.5.

This is how appears the code for a video background:

The coding in yours is quite different. Thus are you using the latest Blocs 2 version ?

Only way to assist further would be to see the actual setup in your Bloc file.

MDS


#14

Thanks for the information.


#15

Hi Rob @robcrouch

I have just noticed that the video is now up and running in Chrome and Safari. Would you mind sharing what was the final solution/issue ?

MDS


#16

It’s not working on my computer. I cleared the cache, but no change.


#17

That’s because you’re looking at the original site link.

Here it’s live and working: http://timekent.club

MDS


#18

OK that works now.


#19

Ouch … when Time the magazine sees your use of its logo you or your client are going to be getting a letter from their lawyers. I would recommend changing it now and saving yourself sleepless nights and heartache.

A friend of a friend started a company called Blaze lights, selling bicycle lights. Another small company in the US threatened court. FoF had to change her company name to Beryl after two years’ trading.


#20

I thought the same thing when I saw that.