I find myself faced with a dilemma as a relatively new designer, over whether to offer web hosting to clients or simply point them in the direction of a reliable web host, so I am interested in the thoughts of others.
It’s important to know that the web hosting won’t cause problems with your websites. Only yesterday I had to troubleshoot an issue where a video was refusing to play in Safari after I moved to a new web host and it took a whole day to resolve. The thought of being caught in a long argument between a frustrated client and unknown web host is not appealing.
I thought about creating a reseller account with the same host, so I keep it all under one roof, but this basically entails running the whole shebang through WHM, while effectively having to deal with irate customers who lost their password at 3.00am. This decision should not be taken lightly for several reasons, not least because of potential legal claims if the host starts having reliability issues.
The other option is simply to point customers elsewhere for hosting, but it’s clear many clients want a web designer to do it all, so there is a risk of losing business. In addition it’s not unusual these days for web hosts to offer drag & drop website builders based on templates directly inside cPanel. We literally risk losing business to the web hosts we help…
I wasn’t sure which section to put this in, so if general discussion is not right, perhaps Norm can move it elsewhere. I am genuinely interested to hear the thoughts of others though. There are one or two small web hosts who market themselves as being highly compatible with Rapidweaver and there may be an opportunity along these lines for something similar with Blocs.