So I bought the upgrade from Blocs 3 to 4 on November 26, the payment went through, but no new serial number. Shouldn’t I have received it by now? In the past I was sent it almost immediately.
Anyone else have this problem?
Hi @jamsk, You should have received your serial instantly in you mailbox. Either the email landed in spam or you made a typo in your email. Please contact @Norm here as he will need your email address.
You could also try recovering your license here License Recover
I’m not sure if it works with Blocs4 yet, though.
Hello… same problem here, purchased at the weekend and haven’t received an email yet - tried the form online to look it up too, but also never received a mailing from that (although I’m clearly getting the ones from the forum)
I submitted bug report with a screenshot of the PayPal receipt and someone from support got back to me with a serial number. I think the problem was the interaction with the Paddle site.
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