Blocked Serialnumber


#1

Hi

When I try to activate my blocs that I bought in 2015-10-28 it says that my serial number is blocked.
I haven’t had a Mac for a while and now I bought my new iMac and wanted to start with blocks again but I can’t register it.

What can I do to get this resolved and why have my serial number got blocked ? :frowning:

Regards
Mike


#2

Hi @Mike,

make sure you are using the license number with the correct version of Blocs. A Blocs v1 license will not work with Blocs v2 and vice versa.


#3

Hi @Norm

Thanks for your reply. I haven’t upgraded my blocs yet to V2 and I have version 1.6.2 (57) installed on my iMac but I still can’t use my serial number

Regards Mike


#4

@Mike I’ve sent you a direct message so I can collect some details from you.