Cleaning up client messes

[Blocs_User]

I still think it comes down to one basic thing … contract.

Time wasting clients

Agreed. In a nutshell, the control should always start with an encompassing contract, stipulating all expectations and requirements upfront. It should lay out all the expectations for both sides, timetables, retainer fees, payments, overcharges, penalties, exit clauses, and on and on. Detailing the framework of everything from the inception to completion of the project.

@Flashman

are you charging extra when these cases arise?

Of course, they can waste as much of my time as they want, they are paying for it.

@Flashman

To me this seems well beyond the scope of just building a website.

Thats why an encompassing contract is needed upfront.

Fool me once...