Form Issue - Mail server is not responding

johnandrew · November 17, 2023, 9:26pm

Need some help here. I keep getting the following error message “mail server is not responding”. Godaddy can not assist. Godaddy needs to know what server is being used when emailing?

I am using the latest blocs software 5.1.4. I am using a regular gmail and yahoo email for To: and From:

nelo · November 17, 2023, 10:43pm

Perhaps GoDaddy only sends emails through SMTP. Try adding your form that way, and everything should work fine. Test it out that way.

DGT · November 19, 2023, 12:55am

I’m having the same error using Gmail:

flips · November 19, 2023, 12:17pm

Try port 587, I think STARTTLS is hardcoded, 465 would require SMTPS in the conf file.
(And the password would have to be an app password, not your regular Google password.)

DGT · November 20, 2023, 5:07am

First I went for 587, with the same error, tried 465 to see if it make the difference… It doesn’t.

PeteSharp · November 20, 2023, 6:01am

I think you want to use a “from email” from the same domain ideally.

Other wise, try the following (solution found online, but I haven’t tried it). As this more related to changes Google made last year.

Jerry · November 20, 2023, 6:36am

There’s a bit of contradiction regarding 2-factor authentication as here it says it should be turned off:

github.com

gaurangmacharya/pepithon/blob/master/send-email-via-gmail-smtp-server-using-phpmailer.md

# How to send an E-mail via GMail SMTP Server using PHP

## Introduction

Using the Gmail's SMTP Server, you can send emails to any domain using your Gmail Credentials. Following are some email sending limit criteria:
+ Google limits the number of recipients in a single email and the number of emails that can be sent per day.
+ The current limit is 500 Emails in a day or 500 recipients in a single email.
+ On reaching threshold limits, you won't be able to send messages for the next 24 hours.
+ After the suspension period, the counter gets reset automatically, and the user can resume sending Emails.
+ For more information about email sending limits refer the following links:
 + [Email sending limits](https://support.google.com/a/answer/166852 "Email sending limits")
 + [Error messages once limit is crossed](https://support.google.com/mail/answer/22839 "Error messages once limit is crossed")

## Settings to be updated on Google

1. Before sending emails using the Gmail's SMTP Server, Change the required settings under your Google Account Security Settings or [Click here](https://myaccount.google.com/security "Click here").
![Google Account Security Settings](https://i.imgur.com/6Hxmb2G.png)

2. Make sure that 2-Step-Verification is disabled.
![2-Step Virification Disabled](https://i.imgur.com/6Hxmb2G.png)

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When giving this a try I found another bug @norm

Blocs is stripping all spaces from my passwords

Small Potato 2023-11-20 at 10.34.06

PeteSharp · November 20, 2023, 6:51am

Interesting.

Spaces in passwords are heavily debated too

We live in a grey world of opinions

Jerry · November 20, 2023, 8:00am

I have never encountered any issues with it until now. From a security point of view it is brilliant.

It’s debated, that’s for sure.

PeteSharp · November 20, 2023, 9:04am

Thats why I fool people with my password being backwards and upside-down

I am not Australian, so no one thinks down under

pɹoʍssɐd

If I am really being careful, I encrypt my text

ṕ̨̰̘͉͎͎͇͌͑̇̍̑͆̚͜͢͠á̴̹͎̹̮̰͚̳̫̿̋̾͋s̷̡̻̹͑̈̔̔̈́̄̓̆͟ͅs̡̛̙͔͚͕͌͒̾̄͆̑̐̆̍͟͢w̢̨̛̠͚̺͓͊̑͊͂̉̋͝͡o̼͖̜̫͔̟̼̱͙͗̓͊̀͐͞r͍͈͖͕̘̿̽̎̆͡͡ͅd̺̤̞̝͚̬͚̿̓̔̉̓͆́͠ͅ

DGT · November 25, 2023, 7:25am

I have created Apps Password and used it in my Form setup - still the same error.

DGT · November 26, 2023, 12:46am

Can there be something wrong with PHPMailer?
I have tried multiple SMTP hosts - Active24, SMTP2GO, Microsoft365, all with the same behaviour.
Home (getenjoyment.net)

DGT · November 26, 2023, 12:48am

Less Secure App Access is no longer available for Gmail accounts. (it’s available only for G-Suit users I think)