Missing Image

tom2 · December 9, 2018, 9:38pm

Hi …
I don´t understand this Problem …I use icon heading and three images. In Blocs everything is okay, also in preview. But after upload one image are missing ?!
See screenshot. Any ideas ? Thanks Tom

inside blocs

safari

MDS · December 9, 2018, 9:44pm

Hi there @tom2

Screenshot is missing as well

MDS

tom2 · December 9, 2018, 9:46pm

Hi
ups … now you can see
Sorry

MDS · December 9, 2018, 9:48pm

Strange ineed. Can you check if in the HTML export folder whether or not your Apple music logo is indeed there or not ?

MDS

tom2 · December 9, 2018, 9:57pm

Yes…checked … both files are there. The files are svg files …but I think this is not a problem ?
tom

MDS · December 9, 2018, 10:15pm

Then difficult to answer… images were added via the Asset Manager or specified url’s ?

MDS

tom2 · December 9, 2018, 10:39pm

HI,
I added the image via the asset manager … and both images are svg … I see only one image in browser …
I got this message in browser view …

Now I use png files …and it works … don’t know why

thanks for your help
tom

MDS · December 10, 2018, 7:41am

Hi @tom2

From what I have read on the internet it’s possible that you get this error due to an issue with permissions. However, I am not an expert in that field to explain futher. You will find quite some reading on this issue if you google svg 403 forbidden.

Maybe somone else on the forum has the knowledge to assist with this.

In any case, happy you have been able to bypass it with png’s.

MDS

Norm · December 10, 2018, 10:52am

I just created this knowledge base post that may help.

MDS · December 10, 2018, 11:03am

Hi @Norm

Thank you.

MDS

tom2 · December 11, 2018, 12:06am

Thanks for your answers …
Good to know. But why I see the first svg ? And not the second ? Both are svg files. Is there a difference between svg files ?
Thanks
Tom