I can only say that after years of struggling with an increasingly unhelpful and arrogant GoDaddy, I gave Kualo a try.
Man, I’m glad I did.
FANTASTIC and FAST customer service. They sometimes respond in a couple of minutes to tickets. Amazing.
And uploading is probably 10 x faster than GoDaddy was.
I’ve just transferred my domain to them as well. Super easy and fast to do.
And… they are cheap. I 'em!!!